Aheeva Technology Inc. is a Canadian company that develops and markets turnkey contact center solutions that enhance customer interaction and optimize agent productivity. The tailored solutions are IP-based and provide businesses and contact centers with tools to improve customer satisfaction, reduce costs and increase revenues. Fully customizable and scalable to accommodate the changing needs of your business, Aheeva’s cost-effective solutions require only a Web browser for access, making remote monitoring, management and analysis possible anywhere with an Internet connection. Leveraging the strengths of an IP infrastructure, the Aheeva Contact Center Suite enables clients to establish a superior full-service contact center for a fraction of the investment required to operate a traditional telephony switch-based call center.

Some product benefits:

* Customize the system implementation to suit your current needs while allowing for expansion
* Take advantage of VoIP phones immediately or integrate them later
* Provide outstanding customer satisfaction and increase sales with inbound call management
* Optimize the profitability of outbound telemarketing campaigns

Website: www.aheeva.com